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Cleaning Company Columbus, Oh

Meet the Team

Mike Manhoff - Owner

Mike's background in hotels and retail management has taken him on an exciting quest and provided him with just the right mix of knowledge and experience to operate a people-intensive, customer-centered organization.

Since opening The Maids back in 1999, Mike has always strived to provide customer World Class Service to match the best home cleaning service available. Almost 20 years later, The Maids is one of the largest, most well respected companies in the industry. Mike will tell you time and time again, the secret is really not a secret, “Our people make the difference. The only thing our competitors can’t copy is our culture and our people.”

Rayna Schouten - Senior Operations Manager


Rayna has been with The Maids since 2014. She started as a maid and soon became a team leader.

It wasn't too long after becoming our best team leader that Rayna was promoted to the office and now is in charge of our entire staff. If you ask her she'll tell you that The Maids has become more than a job, It's her passion! Providing world-class customer service is her number one goal and she seeks to hire like-minded team members to provide the best cleaning services in the industry. Rayna is a proud mother, wife, and maid who states, "when you love and take pride in what you do the rest falls into place".


Tami Tompkins


Tami has been a valued part of The Maids team since 2007. She has filled many roles since starting with us and has shined in all of them. Most recently you will hear her kind voice assisting you when you call into the office. Tami's get it done attitude and old school work ethic makes her a key part of what we do here at The Maids. She's a loving wife and avid pet lover! Don't be surprised if you see her out on a walking trail nearby by enjoying an adventure with her beloved dog Henri.

Michelle Sasser - Branch Manager


Michelle started with The Maids in 2019. Her journey started as HR manager and she was quickly recognized for her company centric attitude and attention to detail. Within a year Michelle took over the position as Branch Manager for our Northeast Ohio location. Under her leadership things are running smoother than they ever have and the staff adores her kind and understanding spirit. 


Michelle is newly married to her loving husband Rob and enjoys spending her weekends with him catching up on their favorite T.V. shows.

Kayla Shears


Kayla started with The Maids in 2018. As team leader she has led countless team members in providing outstanding customer service. Most recently Kayla has joined our office staff as assistant branch manager. Her care, dedication and desire to provide excellent customer service is just one of many reasons she was the obvious choice. Kayla states, to grow with the company has truly been a blessing and she looks forward to being a part of the company's future growth. To her this has become less of a job and more of a family, from the employees she worked with everyday, to the management and all of her valued customers.


She gets the best of both worlds. When the work day is done she goes home to her family and then wakes up and returns to her work family the next day.

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